Four Seasons Hotel des Bergues Geneva blends a revitalized sense of history with warm and genuine personal service in the very heart of the city
Job Summary
Four Seasons Hotel des Bergues Geneva blends a revitalized sense of history with warm and genuine personal service in the very heart of the city.
The role involves supervising client arrivals and departures, providing accurate information, and anticipating guest needs while maintaining high standards of quality and professionalism.
The position requires working closely with various hotel teams to ensure exceptional guest experiences and managing emergency situations with integrity and discretion.
Matching Summary
Four Seasons Hotel des Bergues Geneva blends a revitalized sense of history with warm and genuine personal service in the very heart of the city.
Skills & Requirements
Must-have
Client request management
Desk and back office organization
Bilingual French and English proficiency
Handling guest arrivals and departures
Managing concierge cash register
Collaboration with porters and bellhops
Crisis and emergency response
Nice-to-have
Knowledge of Geneva and Paris cultural scenes
Refined oral and written expression
Patience, tact, empathy, and understanding
Excellent interpersonal skills
Ability to remain calm under stress
Organized and punctual with good analysis skills
Key Requirements
Fluent in French and English, spoken and written
Knowledge of an additional foreign language
Good knowledge of Geneva and surroundings
Swiss nationality, Swiss residency authorization or EU citizenship only
Work Rights
Swiss nationality, Swiss residency authorization or EU citizen required