The Customer Service Technician is responsible for providing excellent customer service through high-quality warranty repairs and product installations
Job Summary
The Customer Service Technician is responsible for providing excellent customer service through high-quality warranty repairs and product installations.
Technicians must demonstrate professionalism, technical skill, and strong communication while working in both occupied homes and new construction environments.
If you like working with a growing close knit team and helping home owners design the home of their dreams, come build your career with us!
Matching Summary
The Customer Service Technician is responsible for providing excellent customer service through high-quality warranty repairs and product installations.
Skills & Requirements
Must-have
High-quality warranty repairs
Product installations
Excellent customer service
Efficient and safe repairs
Professionalism and technical skill
Working in occupied homes
Nice-to-have
Growing close knit team
Helping home owners design
Process improvement opportunities
SAP knowledge preferred
Key Requirements
High school diploma or GED
One or more years of construction experience
Valid driver's license and vehicle insurance
Ability to train, mentor, or support other technicians