Penn State University Park is seeking a Customer Service Representative to support its transportation and parking services. The role involves engaging with students, faculty, staff, and visitors, resolving inquiries, processing transactions, and promoting services that enhance campus experiences
Job Summary
This role requires a strong understanding of university policies and procedures to effectively resolve issues, process transactions, and promote services that enhance the campus experience.
Key responsibilities include customer engagement, issue resolution, campus logistics support, sales and transactions, marketing and outreach, system operations, documentation and reporting, and supporting the operations team.
Specialized duties involve processing waivers, tracking sales, reconciling transactions, collecting invoices, managing voided citations, and supporting various permit and program needs.
Matching Summary
Match Score: 75
Penn State University Park is seeking a Customer Service Representative to support its transportation and parking services. The role involves engaging with students, faculty, staff, and visitors, resolving inquiries, processing transactions, and promoting services that enhance campus experiences.