Technical Support Analyst

Henry Schein

Surrey, BC, Canada
Base: $65,000 - $75,000 cad; bonus/equity: not spe...
Hybrid
Client-facing technical support experience
Sql query writing and debugging skills
Enterprise database platform knowledge
Henry Schein One is the global leader in dental management, analytics, communication, and marketing software

Job Summary

  • Henry Schein One is the global leader in dental management, analytics, communication, and marketing software.
  • This hybrid role requires one day in the office per week to facilitate brainstorming and team building.
  • The position offers a competitive salary range between $65,000 CAD and $75,000 CAD with comprehensive benefits.

Matching Summary

Henry Schein One is the global leader in dental management, analytics, communication, and marketing software.

Salary

Base: $65,000 - $75,000 CAD; Bonus/Equity: Not specified; Benefits: Comprehensive package included

Skills & Requirements

Must-have

  • Client-facing technical support experience
  • SQL query writing and debugging skills
  • Enterprise database platform knowledge
  • Active listening and troubleshooting abilities

Nice-to-have

  • Strong verbal and written communication skills
  • Experience with knowledge base article creation
  • Ability to work in a hybrid team environment

Key Requirements

  • Degree or diploma in post-secondary technical program
  • Prior experience in client-facing technical support roles
  • Demonstrated critical thinking in high-pressure environments

Work Rights

Not specified

Tailored Resume

Cover Letter