Field Service Technician (neptune) - Dallas Tx

Stryker

Dallas, TX, USA
Hourly: $30.82 - $42.63 usd; bonus/equity: not spe...
Traveling between hospitals for service requests
Troubleshooting and resolving product issues
Maintaining accurate quality records documentation
This role involves traveling between hospitals to troubleshoot and resolve issues with the Neptune device while maintaining strong customer relationships

Job Summary

  • This role involves traveling between hospitals to troubleshoot and resolve issues with the Neptune device while maintaining strong customer relationships.
  • The position offers a foundation for career growth into engineering, project management, sales, and leadership within a fast-paced environment.
  • Employees receive a company vehicle for business use along with comprehensive benefits including medical insurance, tuition reimbursement, and a matching 401(k).

Matching Summary

This role involves traveling between hospitals to troubleshoot and resolve issues with the Neptune device while maintaining strong customer relationships.

Salary

Hourly: $30.82 - $42.63 USD; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, 401(k) match, Tuition reimbursement

Skills & Requirements

Must-have

  • Traveling between hospitals for service requests
  • Troubleshooting and resolving product issues
  • Maintaining accurate quality records documentation
  • Willingness to work overtime and overnight
  • Valid driver's license with outstanding record
  • Ability to handle bio-hazardous materials safely

Nice-to-have

  • Self-directed initiator taking ownership of work
  • Collaborative partner building cross-functional relationships
  • Analytical problem solver identifying root causes
  • Goal-oriented developer focusing on customer requirements
  • Meticulous documenter enjoying detailed reporting

Key Requirements

  • Minimum of 3 years technical service experience preferred
  • Bio-medical equipment maintenance and repair experience preferred
  • High School Diploma or GED required
  • Valid driver's license with good driving record
  • Proficiency in Microsoft Office Applications

Work Rights

Not specified

Tailored Resume

Cover Letter