Base: $25 to $38 usd ph; bonus/equity: not specifi...
Onsite
Hp pagewide business support
Software services delivery
Proactive monitoring techniques
This role is responsible for improving the customer experience by providing installation information, addressing challenges, and delivering software services across pre-sales, post-sales, and service delivery support
Job Summary
This role is responsible for improving the customer experience by providing installation information, addressing challenges, and delivering software services across pre-sales, post-sales, and service delivery support.
The role employs proactive monitoring techniques, offers site support for break-fix activities, and provides expertise in resolving complex issues.
HP offers a comprehensive benefits package for this position, including health insurance, dental insurance, vision insurance, and generous time off policies.
Matching Summary
This role is responsible for improving the customer experience by providing installation information, addressing challenges, and delivering software services across pre-sales, post-sales, and service delivery support.
Salary
Base: $25 to $38 USD per hour; Bonus/Equity: Not specified; Benefits: Health insurance, Dental insurance, Vision insurance, Disability insurance, Employee assistance program, Flexible spending account, Life insurance, Generous time off policies
Skills & Requirements
Must-have
HP Pagewide business support
Software services delivery
Proactive monitoring techniques
Site support for break-fix
Resolving complex technical issues
Customer experience enhancement
Nice-to-have
Digital transformation participation
Positive working relationships
Learning agility
Customer centricity
Key Requirements
6-8 years of related work experience
High School Diploma/GED or commensurate work experience