Customer Service Department Manager - Bilingual

Uline

Irving, TX, US
Base: $85,000 to $100,000 py; bonus/equity: multip...
Bilingual english spanish fluency
3+ years customer service management
Team coaching and development skills
The role involves training team leads to build a high-performing, positive team environment that delivers top-notch customer service

Job Summary

  • The role involves training team leads to build a high-performing, positive team environment that delivers top-notch customer service.
  • Uline offers comprehensive benefits including complete health insurance, a 401(k) with a 6% employer match starting day one, and multiple bonus programs.
  • As a family-owned company with over 45 years of success, Uline provides stability and opportunities for career growth across its 14 locations.

Matching Summary

The role involves training team leads to build a high-performing, positive team environment that delivers top-notch customer service.

Salary

Base: $85,000 to $100,000 per year; Bonus/Equity: Multiple bonus programs available; Benefits: Complete health insurance, 401(k) with 6% match, paid holidays, PTO, tuition assistance

Skills & Requirements

Must-have

  • Bilingual English Spanish fluency
  • 3+ years customer service management
  • Team coaching and development skills

Nice-to-have

  • High-performing positive team environment
  • Exceptional customer experience focus
  • Efficiency improvement mindset

Key Requirements

  • Bachelor's degree required
  • Fluent in English and Spanish
  • 3+ years of management experience

Work Rights

Not specified

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