You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner
Job Summary
You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner.
Lead the resolution of complex and critical customer inquiries, delivering first-level support and guiding customers through service solutions, system navigation, and business processes.
Support CHEP’s transition to a Digital Customer Connect model by actively promoting myCHEP as the primary customer interaction channel.
Matching Summary
You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner.
Skills & Requirements
Must-have
Customer service support
Order booking and execution
ERP and CRM system management
Billing dispute resolution
Cross-functional collaboration
Hybrid work model
Nice-to-have
Continuous process improvement
Customer experience enhancement
Data storytelling
Team coaching and feedback
Digital customer engagement
Key Requirements
Experience in customer service and order management
Ability to collaborate with internal stakeholders
Proficiency with ERP and CRM systems
Strong problem resolution skills
Experience supporting domestic and international transactions