Ferguson PLC is seeking a Showroom Customer Service Representative in Red Bank, NJ, to enhance customer satisfaction through exceptional service in a sales-oriented environment. The ideal candidate should have 1-3 years of customer service experience and a passion for helping customers with a focus on plumbing fixtures, lighting, and appliances
Job Summary
Ferguson is looking for a Showroom Customer Service Representative to assist customers on the showroom floor and support sales consultants with administrative functions.
Responsibilities include increasing product knowledge, ensuring personalized customer service, processing orders accurately, updating contracts, and coordinating deliveries.
The company offers a comprehensive benefits package supporting mental, physical, and financial well-being, including health, dental, vision, paid time off, and a 401(k) with company match.
Matching Summary
Match Score: 85
Ferguson PLC is seeking a Showroom Customer Service Representative in Red Bank, NJ, to enhance customer satisfaction through exceptional service in a sales-oriented environment. The ideal candidate should have 1-3 years of customer service experience and a passion for helping customers with a focus on plumbing fixtures, lighting, and appliances.
Salary
Base: $47,000- $60,000 annually; Bonus/Equity: Commission eligible; Benefits: Health, dental, vision, paid time off, life insurance, 401(k) with company match
Skills & Requirements
Must-have
Assist customers on showroom floor
Timely quotations and accurate order processing
Updating customer contracts
Answer sales calls for general information
Nice-to-have
Interest in contributing to bottom line
Love of meeting people
Passion for customer service
Key Requirements
1-3 years of prior customer service and sales experience