Manager, Professional Services

Wunderkind

Remote, United States
Base: $100,000.00 to $120,000.00; bonus/equity: no...
Remote
5+ years project/program management experience
Lead technical cross-functional client programs
Manage and develop implementation managers
Wunderkind is seeking a Manager of Professional Services to oversee client delivery and operational performance in a remote capacity. The ideal candidate should have extensive experience in project management and client success, with a strong emphasis on leading cross-functional teams to achieve exceptional client outcomes

Job Summary

  • The role owns end-to-end delivery for a portfolio of clients, leading program execution and ensuring high-quality outcomes.
  • This leader partners closely with Engineering, Product Integrity, Design, and QA resources to align on priorities and meet client commitments.
  • The position requires co-owning a multi-million-dollar book of business alongside Customer Success to ensure renewal success and long-term satisfaction.

Matching Summary

Match Score: 85

Wunderkind is seeking a Manager of Professional Services to oversee client delivery and operational performance in a remote capacity. The ideal candidate should have extensive experience in project management and client success, with a strong emphasis on leading cross-functional teams to achieve exceptional client outcomes.

Salary

Base: $100,000.00 to $120,000.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 5+ years Project/Program Management experience
  • Lead technical cross-functional client programs
  • Manage and develop Implementation Managers
  • Exceptional client-facing stakeholder management skills
  • Manage workflows timelines resources across projects

Nice-to-have

  • Familiarity with marketing technology integrations
  • Experience with Jira ticketing systems
  • Thrives in fast-paced evolving environments
  • Strong operational instincts for process improvement

Key Requirements

  • 5+ years experience in Project/Program Management or Client Success
  • Proven experience managing or developing Implementation Managers
  • Strong track record of leading technical cross-functional programs

Work Rights

Not specified

Tailored Resume

Cover Letter