Base: £25,000; bonus/equity: not specified; benefi...
On call, minimum 260 hours per annum (rolling contract)
Proven ability to deliver outstanding customer service
Ability to communicate effectively with customers
Face to face or telephony background experience
Santander is seeking a Customer Experience Advisor for their Hove Branch, focusing on delivering exceptional customer service and support in a retail banking environment. The role requires flexibility and a willingness to tackle various customer inquiries while fostering relationships and enhancing the customer experience
Job Summary
Santander is evolving into a technology-driven organization where people drive a customer-centric transformation.
The role involves acting as the first point of contact for customers in branch or over the phone while assisting with transactions and protecting against fraud.
Employees receive a starting salary of £25,000 plus an annual cash allowance, 8% pension contribution, and comprehensive wellbeing benefits.
Matching Summary
Match Score: 85
Santander is seeking a Customer Experience Advisor for their Hove Branch, focusing on delivering exceptional customer service and support in a retail banking environment. The role requires flexibility and a willingness to tackle various customer inquiries while fostering relationships and enhancing the customer experience.