Truist Bank is seeking a Universal Banker for their Portsmouth Boulevard location in Portsmouth, VA. The ideal candidate should possess strong client service skills and experience in cash handling, with a focus on providing excellent customer service and supporting sales activities
Job Summary
Provide a distinctive client experience by facilitating courteous conversation and conducting both complex and standardized transactions while uncovering needs.
Support team sales process by participating in client outreach through outbound calls, checking for client offers, and identifying client needs or opportunities.
Commit to advancing individual and product knowledge to better serve consumer and business clients by attending sales, service and product knowledge meetings and all applicable training classes and web-based learning.
Matching Summary
Match Score: 85
Truist Bank is seeking a Universal Banker for their Portsmouth Boulevard location in Portsmouth, VA. The ideal candidate should possess strong client service skills and experience in cash handling, with a focus on providing excellent customer service and supporting sales activities.
Skills & Requirements
Must-have
Client transaction completion
Superior quality service
Outbound calling support
Integrated Relationship Management (IRM)
Adherence to internal controls
Nice-to-have
Educate clients on digital solutions
Team sales process participation
Advancing product knowledge
Key Requirements
High school diploma or equivalent
Two years of teller or cash handling experience
Six months of client relationship building or sales experience
Excellent interpersonal and communication skills
Ability to master personal computer (PC) keyboard and software skills
Ability to multi-task under time constraints
Demonstrated proficiency in basic computer applications
Ability to travel to accommodate temporary staffing needs