Personal Banking Associate (full Time)- Quebec City, Complexe St-amable

TD Bank

Québec City, Quebec, Canada
Base: $45,700 - $61,000 cad; bonus/equity: not spe...
Customer service transactions
Banking solutions and processes
Digital banking trends
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions

Job Summary

  • At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • In this role, a typical day may look like engaging customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions.
  • TD is committed to providing fair and equitable compensation opportunities to all colleagues, with growth opportunities and skill development defining features of the colleague experience.

Matching Summary

At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.

Salary

Base: $45,700 - $61,000 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • customer service transactions
  • banking solutions and processes
  • digital banking trends
  • cash and non-cash transactions
  • branch operations and processes

Nice-to-have

  • Think like a customer
  • Act like an Owner
  • Innovate with purpose
  • Execute with Speed and Impact
  • positive and equitable work environment

Key Requirements

  • High School diploma and/or 1+ years of relevant experience
  • Investment Funds Canada (IFC) or equivalent
  • Post-Secondary or Undergraduate degree preferred
  • Proficiency in using MS Office
  • Knowledge of banking solutions
  • Strong administration, organizational, planning and time management skills
  • Strong communicator with customer experience skills
  • Maîtrise d’une langue autre que le français

Work Rights

Not specified

Tailored Resume

Cover Letter