Director Of Student Accounts

University of Arkansas, Fayetteville

Fayetteville, Arkansas, US
Base: $75,092 - $86,355; bonus/equity: not specifi...
Student accounts operations
Financial compliance
Customer service leadership
The Director of Student Accounts will provide strong leadership and effective direction in the day-to-day operations of the customer-facing portion of the Treasurer's Office, including Cashiering, Collections, and Customer Service Teams

Job Summary

  • The Director of Student Accounts will provide strong leadership and effective direction in the day-to-day operations of the customer-facing portion of the Treasurer's Office, including Cashiering, Collections, and Customer Service Teams.
  • Responsibilities include developing strategies to improve efficiency and customer service while ensuring compliance with federal, state, and university statutes, regulations, policies, and procedures.
  • The University of Arkansas offers a comprehensive benefits package including health, dental, life and disability insurance, tuition waivers, 12 holidays, immediate leave accrual, and retirement programs with university contributions.

Matching Summary

The Director of Student Accounts will provide strong leadership and effective direction in the day-to-day operations of the customer-facing portion of the Treasurer's Office, including Cashiering, Collections, and Customer Service Teams.

Salary

Base: $75,092 - $86,355; Bonus/Equity: Not specified; Benefits: University contributions to insurance, tuition waivers, holidays, leave accrual, retirement programs

Skills & Requirements

Must-have

  • Student Accounts Operations
  • Financial Compliance
  • Customer Service Leadership
  • System Implementation Testing

Nice-to-have

  • Strategic Planning and Resource Allocation
  • Harmonious Working Relationships
  • Transformational Opportunities
  • Healthy Work-Life Balance

Key Requirements

  • Bachelor's degree in accounting, finance, business administration, or related field
  • At least two years of customer service experience
  • At least two years of supervisory experience
  • At least two years of experience in higher education or financial setting
  • Must have proof of legal authority to work in the United States

Work Rights

Must have proof of legal authority to work in the United States

Tailored Resume

Cover Letter