Process billing structure updates invoice consolidation po changes
**
Ooma is seeking a Business Operations Associate for their FluentStream team, focused on providing excellent customer billing support and improving operational processes. The role involves handling customer inquiries about billing, invoicing, and account management in a remote work environment.
**
Job Summary
The role supports Fluentstream's Business Operations team by ensuring customers receive accurate, timely, and professional billing assistance while identifying opportunities to improve processes.
This position serves as the first point of contact for customers seeking clarity on tax increases, price changes, or variations in monthly charges.
The ideal candidate is detail-oriented, comfortable managing a high volume of inquiries, and confident acting as the first line of defense when customers experience unexpected changes in their invoice totals.
Matching Summary
Match Score: 75
**
Ooma is seeking a Business Operations Associate for their FluentStream team, focused on providing excellent customer billing support and improving operational processes. The role involves handling customer inquiries about billing, invoicing, and account management in a remote work environment.
**