Laboratory Customer Support Consultant-dutch And English Speaker
Idexx
Hoofddorp, Netherlands
Hybrid
Fluent in dutch and english
Customer relationship management
Problem solving skills
Our Customer Support Consultants are the direct line between IDEXX and our customers, offering solutions to meet their unique needs
Job Summary
Our Customer Support Consultants are the direct line between IDEXX and our customers, offering solutions to meet their unique needs.
You will act as the liaison between customers and the IDEXX laboratories, providing and clarifying processes for lab tests and coordinating sample logistics.
We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery.
Matching Summary
Our Customer Support Consultants are the direct line between IDEXX and our customers, offering solutions to meet their unique needs.
Skills & Requirements
Must-have
Fluent in Dutch and English
Customer relationship management
Problem solving skills
Communication and listening skills
Ability to be on the phone for 8 hours
Nice-to-have
Self-motivated and creative
Analytical mindset
Flexibility and adaptability
Dog-friendly office
Key Requirements
Fluent in Dutch and English, spoken and written
Experience in a technically related field, veterinary practice, laboratory setting, and/or contact center environment is helpful