Service Technician, Specialist

Mulgrave

Santa Clara, CA, United States
Base: $32.59 - $50.91ph; bonus/equity: eligibility...
Troubleshoot and repair analytical instrumentation
Continuous improvement and process efficiency
Effective customer communication
Provide technical support performing repairs, maintenance, and system solutions for Agilent's broad instrumentation portfolio

Job Summary

  • Provide technical support performing repairs, maintenance, and system solutions for Agilent's broad instrumentation portfolio.
  • Work on sophisticated laboratory equipment as part of a highly technical and professional service team.
  • Identify and implement improvements in service processes by analyzing recurring issues, customer feedback, and operational bottlenecks.

Matching Summary

Provide technical support performing repairs, maintenance, and system solutions for Agilent's broad instrumentation portfolio.

Salary

Base: $32.59 - $50.91/hr; Bonus/Equity: Eligibility for bonus, stock; Benefits: Included

Skills & Requirements

Must-have

  • Troubleshoot and repair analytical instrumentation
  • Continuous improvement and process efficiency
  • Effective customer communication
  • Operate with limited supervision
  • Coordinate with external calibration providers

Nice-to-have

  • Cross-functional team collaboration
  • Time-management skills
  • Proactive daily task management

Key Requirements

  • 2+ years of relevant experience
  • Logical troubleshooting and problem-solving skills
  • Proven experience in continuous improvement
  • Excellent verbal and written communication skills
  • Knowledgeable regarding Windows based products

Work Rights

Not specified

Tailored Resume

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