Phi - Senior Executive- Business Analyst

Prudential

Mumbai, India
Health insurance domain knowledge
Business requirement documentation
User story creation
Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience

Job Summary

  • Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience.
  • As a Business Analyst, you will manage health & wellness business requirements and implementation, solicit, develop, and validate business requirement documentation, and lead brainstorming sessions with key stakeholders.
  • You will partner with functional process owners to support capability vision, strategy & roadmap, and ensure that acceptance criteria are defined & met, leading testing in collaboration with functional users.

Matching Summary

Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience.

Skills & Requirements

Must-have

  • Health insurance domain knowledge
  • Business requirement documentation
  • User story creation
  • Process impact analysis
  • Business process flow design
  • Stakeholder collaboration
  • Acceptance criteria definition
  • End-to-end implementation delivery

Nice-to-have

  • Transforming customer experience
  • Leveraging digital tools
  • Understanding consumer behavior
  • Team player
  • Iterative operating style
  • Creative problem-solving
  • Continuous improvement focus

Key Requirements

  • 7-9 years total experience
  • Minimum 3 years health insurance experience
  • End-to-end health insurance knowledge
  • Proven track record of insurance systems implementation
  • Expert in UX flows and customer journey maps
  • Hands-on knowledge of Confluence & JIRA

Work Rights

Not specified

Tailored Resume

Cover Letter