Infrastructure Manager

Work From Home With CiCi

24/7 operational management
Team leadership
Incident resolution strategies
The ATM Service Center Manager is responsible for the comprehensive management of Citi's Global ATM Service Desk

Job Summary

  • The ATM Service Center Manager is responsible for the comprehensive management of Citi's Global ATM Service Desk.
  • This role involves leading a team of 20+ professionals to enhance service delivery and operational efficiency.
  • The successful candidate will advocate for best practices and guide staff through complex challenges.

Matching Summary

The ATM Service Center Manager is responsible for the comprehensive management of Citi's Global ATM Service Desk.

Skills & Requirements

Must-have

  • 24/7 operational management
  • team leadership
  • incident resolution strategies
  • data analysis framework

Nice-to-have

  • conflict management skills
  • inclusive team environment
  • cross-functional coordination

Key Requirements

  • Bachelor’s degree in management or IT
  • 10 years of management experience
  • Prior experience in banking service desk

Work Rights

Not specified

Tailored Resume

Cover Letter