Senior Technical Success Manager

Zscaler

Minnesota, United States
Base: $140,000 - $200,000 usd; bonus/equity: not s...
On-site
Web and email security implementation
Network troubleshooting tools wireshark fiddler
Enterprise networks and infrastructure knowledge
This role drives deep product adoption and oversees technical strategy for top-tier customers in a remote environment

Job Summary

  • This role drives deep product adoption and oversees technical strategy for top-tier customers in a remote environment.
  • The team values high-impact execution, constructive debate, and a culture of customer obsession to secure the AI age.
  • Zscaler offers comprehensive benefits including health plans, parental leave, retirement options, and education reimbursement.

Matching Summary

This role drives deep product adoption and oversees technical strategy for top-tier customers in a remote environment.

Salary

Base: $140,000 - $200,000 USD; Bonus/Equity: Not specified; Benefits: Comprehensive health, time off, and retirement included

Skills & Requirements

Must-have

  • Web and email security implementation
  • Network troubleshooting tools Wireshark Fiddler
  • Enterprise networks and infrastructure knowledge
  • Premium customer support relationship management
  • Cloud update notifications and escalations

Nice-to-have

  • SSL/TLS ICMP FTP protocol expertise
  • Shell scripting and SQL proficiency
  • Cisco or Juniper routing architecture experience
  • IPS IDS DLP advanced security concepts
  • SAML LDAP authentication protocols

Key Requirements

  • Bachelor's degree in computer science or engineering
  • Extensive account management experience in pre and post-sales
  • Expert-level knowledge of enterprise networks and protocols

Work Rights

Not specified

Tailored Resume

Cover Letter