Spécialiste En Gestion Des Commandes Clients / Customer Order Management Specialist

HITACHI ENERGY CANADA INC.

Quebec, Quebec, Canada
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Customer order management
Post-order customer interaction
Order processing and coordination
** Hitachi Energy Canada Inc. is seeking a Customer Order Management Specialist to ensure smooth post-order interactions and coordinate processes from order to shipping. The ideal candidate will have a background in customer service, strong communication skills in both French and English, and proficiency in Microsoft Office and SAP. **

Job Summary

  • As a Customer Order Management Specialist, you will be the single point of contact for our customers, ensuring that every post-order interaction is smooth and positive.
  • You will play a key role in coordinating processes from order to shipping, anticipating customer needs and ensuring a quality experience.
  • This position will enable you to collaborate with multidisciplinary teams and participate in projects that support reliability and innovation in the energy sector.

Matching Summary

Match Score: 75

** Hitachi Energy Canada Inc. is seeking a Customer Order Management Specialist to ensure smooth post-order interactions and coordinate processes from order to shipping. The ideal candidate will have a background in customer service, strong communication skills in both French and English, and proficiency in Microsoft Office and SAP. **

Skills & Requirements

Must-have

  • Customer order management
  • Post-order customer interaction
  • Order processing and coordination
  • Internal team communication
  • Invoice preparation and payment management
  • Customer feedback management

Nice-to-have

  • Manufacturing environment experience
  • Proactive communication
  • Problem identification and resolution
  • Data analysis for performance reporting
  • Regulatory compliance

Key Requirements

  • Minimum 3 to 5 years of customer service experience
  • College degree in administration or equivalent training
  • Excellent oral and written communication skills in French and English
  • Proficiency in Microsoft Office
  • Advanced skills in Excel and SAP (strengths)
  • Authorization to work in Canada

Work Rights

Must have work permit

Tailored Resume

Cover Letter