Bp's customers & products business area is setting up a business and technology centre in Pune, India to support enhanced customer experience and drive innovation
Job Summary
Bp's customers & products business area is setting up a business and technology centre in Pune, India to support enhanced customer experience and drive innovation.
The role focuses on leading O2C process improvement initiatives with an emphasis on customer experience and efficiency using SAP backed solutions.
The job involves working closely with multi-functional agile teams to drive continuous improvement and act as a key partner in the O2C Community of Practice.
Matching Summary
Bp's customers & products business area is setting up a business and technology centre in Pune, India to support enhanced customer experience and drive innovation.
Skills & Requirements
Must-have
SAP backed process development
Order to Cash (O2C) process expertise
Agile project methodology skills
Functional SAP ECC/APO knowledge
Process automation and standardisation
User Acceptance Testing (UAT) leadership
Nice-to-have
Problem solving and creative thinking
Effective communication and teamwork
Customer focused attitude
Change management experience
Business transformation projects
Continuous improvement mindset
Key Requirements
Bachelor’s degree or equivalent experience
3+ years experience in O2C and SAP landscape
Experience in fit-gap analysis and SAP launch cycles