Service Area Manager

Mission Australia

Cairns, QLD, Australia
Base: $130k; bonus/equity: not specified; benefits...
Ndis local area coordination
Early childhood services
Operational excellence
Mission Australia is seeking an experienced Service Area Manager to lead the day‑to‑day operational delivery of NDIS Local Area Coordination (LAC) and Early Childhood (EC) services across North Queensland

Job Summary

  • Mission Australia is seeking an experienced Service Area Manager to lead the day‑to‑day operational delivery of NDIS Local Area Coordination (LAC) and Early Childhood (EC) services across North Queensland.
  • This role has accountability for service performance, compliance, people leadership and quality outcomes within a defined service stream.
  • Benefits include not-for-profit salary packaging, free external counselling, and opportunities for volunteering and purchasing additional annual leave.

Matching Summary

Mission Australia is seeking an experienced Service Area Manager to lead the day‑to‑day operational delivery of NDIS Local Area Coordination (LAC) and Early Childhood (EC) services across North Queensland.

Salary

Base: $130K; Bonus/Equity: Not specified; Benefits: + Super + NFP Salary Packaging benefit, Access to Business Vehicle

Skills & Requirements

Must-have

  • NDIS Local Area Coordination
  • Early Childhood services
  • operational excellence
  • continuous improvement
  • contractual compliance
  • stakeholder relationship management

Nice-to-have

  • culturally and psychosocially safe workplace
  • coaching and development focus
  • innovative and inclusive culture
  • commitment to positive community outcomes

Key Requirements

  • Minimum 5+ years’ management experience
  • human services or community-based operations experience
  • managing compliance, risk and performance
  • overseeing service-level budgets
  • NDIS clearance
  • work with children/vulnerable people check

Work Rights

NDIS clearance and work with children/vulnerable people check required

Tailored Resume

Cover Letter