Customer Banking Specialist - Fremantle (20 Hours/week)

CommBank

Fremantle, Western Australia, Australia
**
Customer transactional needs
Financial health checks
Personal loan applications
** CommBank is seeking a part-time Customer Banking Specialist for its Fremantle branch, focusing on delivering excellent customer service and financial solutions. The role involves working collaboratively with colleagues to ensure customer satisfaction while adhering to bank processes. **

Job Summary

  • Build a personal connection with customers through meaningful conversations.
  • Complete Financial Health Checks to assess customers’ financial needs and identify any changes.
  • Adhere to the Bank’s processes and procedures, including accurately reconciling transactions and reviewing customers’ financial positions.

Matching Summary

Match Score: 75

** CommBank is seeking a part-time Customer Banking Specialist for its Fremantle branch, focusing on delivering excellent customer service and financial solutions. The role involves working collaboratively with colleagues to ensure customer satisfaction while adhering to bank processes. **

Skills & Requirements

Must-have

  • customer transactional needs
  • financial health checks
  • personal loan applications
  • credit card applications
  • reconciling transactions
  • customer feedback capture

Nice-to-have

  • passion for service excellence
  • act with integrity
  • place customer at the centre
  • holistic solutions
  • participate in community events

Key Requirements

  • Availability Monday – Friday 10am – 2pm
  • Ability to ask the right questions and find the right solutions

Work Rights

Not specified

Tailored Resume

Cover Letter