Phi - Specialist - Contact Center (outbound)

Prudential Assurance UK

Mumbai, India
5-7 years of outbound contact center experience
Strong analytical skills
Familiarity with crm and acd systems
Prudential aims to create a culture of diversity and inclusion while supporting career ambitions

Job Summary

  • Prudential aims to create a culture of diversity and inclusion while supporting career ambitions.
  • The role involves executing and supervising outbound campaigns and ensuring compliance with regulations.
  • Candidates should be driven individuals who thrive in fast-paced environments and embrace new digital tools.

Matching Summary

Prudential aims to create a culture of diversity and inclusion while supporting career ambitions.

Skills & Requirements

Must-have

  • 5-7 years of outbound contact center experience
  • Strong analytical skills
  • Familiarity with CRM and ACD systems

Nice-to-have

  • Passionate about consumer-centric ideas
  • Team player in a collaborative environment
  • Proven track record in complex business environments

Key Requirements

  • Bachelor's degree from a recognized university
  • Post graduate degree is an advantage
  • Excellent communication and negotiation skills

Work Rights

Not specified

Tailored Resume

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