Duty Manager

South East Water

Frankston, Victoria, Australia
Not specified; not specified; benefits include my ...
**
Real time scada network monitoring
24/7 shift roster experience
Incident management in high pressure
** South East Water is seeking a Duty Manager for their Network Operations Centre in Frankston, Victoria. The role involves overseeing the operation of water and sewer networks, requiring leadership in high-pressure situations and a focus on customer service and compliance. **

Job Summary

  • The role involves acting as the operational authority overseeing the live operation of water and sewer networks to protect public health and the environment.
  • Candidates must demonstrate proven ability to manage incidents and make sound operational decisions while leading teams in a 24/7 shift-based environment.
  • South East Water offers benefits including flexible working arrangements, an Employee Assistance Program, and recognition as a top workplace for women.

Matching Summary

Match Score: 75

** South East Water is seeking a Duty Manager for their Network Operations Centre in Frankston, Victoria. The role involves overseeing the operation of water and sewer networks, requiring leadership in high-pressure situations and a focus on customer service and compliance. **

Salary

Not specified; Not specified; Benefits include My Fitness Passport, EAP, annual flu shots, flexible working arrangements, and additional leave offerings

Skills & Requirements

Must-have

  • Real time SCADA network monitoring
  • 24/7 shift roster experience
  • Incident management in high pressure
  • Safety first culture leadership
  • Field operations coordination

Nice-to-have

  • Customer centric approach championing
  • Strong communication with stakeholders
  • Continuous improvement mindset
  • Collaborative team environment
  • Flexible response to major incidents

Key Requirements

  • Experience in real time operations within water utility or critical infrastructure
  • Tertiary qualifications in Engineering, Operations, Water, Energy, or Environmental Science
  • Solid understanding of ITIL service management principles
  • Unrestricted working rights required for employment period

Work Rights

Must hold unrestricted working rights for the period of employment

Tailored Resume

Cover Letter