Front Desk Manager - Cheaha State Park

Bigsurlodge

Delta, AL, United States
On-site
Guest service excellence
Staff supervision and training
Cash handling and balancing
The Front Desk Manager at Cheaha State Park, offered by Bigsurlodge, is responsible for overseeing front desk operations, managing staff, and ensuring excellent guest service. The role requires strong interpersonal skills, administrative capabilities, and the ability to address customer inquiries and complaints effectively

Job Summary

  • The Front Desk Manager oversees the front desk operations, including checking guests in and out, reservations, and monitoring of the switchboard, while ensuring overall excellent guest service.
  • Assist in recruiting, supervising, training, scheduling, disciplining, reviewing, and directing the front desk staff.
  • Maintain and ensure safe facility environment including standards for maintenance and upkeep of unit’s equipment, housekeeping, sanitation, dress, cash control, and employee hygiene.

Matching Summary

Match Score: 85

The Front Desk Manager at Cheaha State Park, offered by Bigsurlodge, is responsible for overseeing front desk operations, managing staff, and ensuring excellent guest service. The role requires strong interpersonal skills, administrative capabilities, and the ability to address customer inquiries and complaints effectively.

Skills & Requirements

Must-have

  • Guest service excellence
  • Staff supervision and training
  • Cash handling and balancing
  • Facility safety and maintenance
  • Professional representation of company

Nice-to-have

  • Positive guest interaction
  • Problem-solving abilities
  • Adaptability to changing environments

Key Requirements

  • High School Diploma
  • Clerical skills
  • Computer proficiency (MS Outlook, Word, Excel)
  • Ability to arrange and coordinate schedules
  • Excellent communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter