Guest Experience Lead | The Shops at Kukui'ula

Lululemon

Koloa, Hawaii, United States of America
Base: $27.75 - $31.93ph; bonus: $2.00ph target; be...
On-site
1 year retail or customer experience
Ability to lead and mentor others
Experience with sales targets and metrics
Lululemon is seeking a Guest Experience Lead for their store in Koloa, Hawaii, responsible for ensuring an exceptional in-store experience for guests while overseeing product education and team performance. The ideal candidate should have retail or customer experience, strong leadership qualities, and a commitment to fostering an inclusive environment

Job Summary

  • The Guest Experience Lead is responsible for ensuring all guests receive a quality in-store experience through technical product education and inclusive service.
  • This role involves leading the store floor as Supervisor on Duty, driving daily sales performance, and providing input on hiring and team development.
  • Employees are eligible for competitive compensation including a target bonus, extended health benefits, paid time off, and extensive career development opportunities.

Matching Summary

Match Score: 85

Lululemon is seeking a Guest Experience Lead for their store in Koloa, Hawaii, responsible for ensuring an exceptional in-store experience for guests while overseeing product education and team performance. The ideal candidate should have retail or customer experience, strong leadership qualities, and a commitment to fostering an inclusive environment.

Salary

Base: $27.75 - $31.93/hour; Bonus: $2.00/hour target; Benefits: Extended health, dental, PTO, retirement matching, employee discount

Skills & Requirements

Must-have

  • 1 year retail or customer experience
  • Ability to lead and mentor others
  • Experience with sales targets and metrics

Nice-to-have

  • High school diploma or equivalent
  • Food safety certification for experiential stores
  • Previous supervisory or people management experience

Key Requirements

  • Legally authorized to work in the United States
  • Reliable transportation to assigned store location
  • Availability for varied shifts including weekends and holidays

Work Rights

Must be legally authorized to work in the country

Tailored Resume

Cover Letter