Director Of Engineering, Ai

Klaviyo

Boston, MA, United States
On-site
Lead ai engineering charter
Design ai platform architecture
Ship ai-native product experiences
You’ll lead the teams turning our AI strategy into real, daily leverage for hundreds of thousands of customers: from the underlying AI platform and agent framework to the product experiences embedded throughout Klaviyo

Job Summary

  • You’ll lead the teams turning our AI strategy into real, daily leverage for hundreds of thousands of customers: from the underlying AI platform and agent framework to the product experiences embedded throughout Klaviyo.
  • This is a hands-on, execution-first role for a product-minded engineering leader who is fluent in modern LLMs, agent patterns, and what it takes to bring AI capabilities to production at scale.
  • As Director, Engineering – AI, you’ll define and deliver the next generation of AI-native experiences in our core product, shaping both how our customers work and how our teams build.

Matching Summary

You’ll lead the teams turning our AI strategy into real, daily leverage for hundreds of thousands of customers: from the underlying AI platform and agent framework to the product experiences embedded throughout Klaviyo.

Skills & Requirements

Must-have

  • Lead AI engineering charter
  • Design AI platform architecture
  • Ship AI-native product experiences
  • Ensure AI safety and reliability
  • Integrate with data and platform stack
  • Raise AI engineering craft standards
  • Lead high-performing engineering teams

Nice-to-have

  • Experience with AI in martech
  • Prior work on agentic experiences
  • Combine experimentation and evaluation
  • Operate in multi-product environments
  • Work with distributed teams

Key Requirements

  • 10+ years software engineering experience
  • 5+ years leading multiple teams and managers
  • Hands-on with modern AI and agentic systems
  • Deep systems and product thinker
  • Outcome-oriented operator
  • Builder of high-performing, inclusive teams
  • Exceptional collaborator and communicator

Work Rights

Not specified

Tailored Resume

Cover Letter