Associate Specialist , Technical Support (rahway, Nj)

Laboratory Animal Management Association

Rahway, New Jersey, USA
Base: $71,900.00 - $113,200.00; bonus/equity: elig...
Hybrid
Macintosh, pc’s, mobile devices, printers, video conferencing support
Diagnose and resolve technical issues quickly
Customer-focused and passionate about end-user experience
As part of the Executive Support team, the successful candidate will be responsible for collaborating internationally to deliver the services and solutions that help our Executives to be more productive and enable innovation

Job Summary

  • As part of the Executive Support team, the successful candidate will be responsible for collaborating internationally to deliver the services and solutions that help our Executives to be more productive and enable innovation.
  • The Executive Support technician will be the first point of contact for our Company Executives in the New Jersey office.
  • Our Company is looking for an individual who is customer-focused, passionate about the end-user experience, enjoys challenging themselves constantly to improve, and empowering the end-user community by providing IT knowledge and tools.

Matching Summary

As part of the Executive Support team, the successful candidate will be responsible for collaborating internationally to deliver the services and solutions that help our Executives to be more productive and enable innovation.

Salary

Base: $71,900.00 - $113,200.00; Bonus/Equity: eligible for annual bonus and long-term incentive; Benefits: medical, dental, vision healthcare and other insurance benefits, retirement benefits, 401(k), paid holidays, vacation, compassionate and sick days

Skills & Requirements

Must-have

  • Macintosh, PC’s, mobile devices, printers, video conferencing support
  • Diagnose and resolve technical issues quickly
  • Customer-focused and passionate about end-user experience
  • Global team collaboration
  • Incident management and ownership

Nice-to-have

  • Executive presence and strong communication skills
  • Inspire trust and become the go-to person
  • Stay on trend with technology recommendations
  • Empowering end-user community with IT knowledge

Key Requirements

  • Minimum of 1 year of experience supporting internal desktop systems
  • High School Diploma or GED required

Work Rights

Not specified

Tailored Resume

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