Multispecialty Patient Care Coordinator Float|concord
Concord Hospital
Concord, US
Patient registration and data management
Customer service and patient interaction
Medical office operations knowledge
The PCC is the primary access point for patients and their families and is responsible that the patient receives timely, efficient and compassionate customer service
Job Summary
The PCC is the primary access point for patients and their families and is responsible that the patient receives timely, efficient and compassionate customer service.
Responsibilities include greeting and arriving patients, obtaining and verifying insurance and demographic information, and facilitating patient care between primary, specialty, and ancillary services.
The role involves processing and routing all incoming calls or requests, responding to departmental and practice inquiries, and scheduling, confirming or rescheduling patient appointments.
Matching Summary
The PCC is the primary access point for patients and their families and is responsible that the patient receives timely, efficient and compassionate customer service.