The Manager, Client Engagement & Analytics is responsible for delivering analytics that enables multiple stakeholders in the Small Business team to monitor and manage the health of the portfolio and business activities efficiently and effectively
Job Summary
The Manager, Client Engagement & Analytics is responsible for delivering analytics that enables multiple stakeholders in the Small Business team to monitor and manage the health of the portfolio and business activities efficiently and effectively.
The role involves leading advanced analytics use cases for lead generation and customer experience while ensuring compliance with operational risk and regulatory frameworks.
The opportunity offers a competitive compensation and benefits package within a forward-thinking organization committed to community impact and employee development.
Matching Summary
The Manager, Client Engagement & Analytics is responsible for delivering analytics that enables multiple stakeholders in the Small Business team to monitor and manage the health of the portfolio and business activities efficiently and effectively.
Skills & Requirements
Must-have
analytics and reporting expertise
programming in R or Python
data warehousing and application development
working knowledge of Tableau and PowerBI
data processing on Google Cloud Platform
collaboration with IT and data warehouse teams
Nice-to-have
strong communication skills
project and people management
customer focused culture
experience with advanced analytics and test and learn methodologies
inclusive work environment champion
Key Requirements
Bachelor's Degree in Computer Science, Finance, Economics or Statistics
MBA (Finance or Marketing) or MMA preferred
5+ years experience in Analytics or MIS/Reporting
5+ years experience in programming, application development or data warehousing