Team Leader Zákaznického Servisu

ABB Inc

Mosnov, CZ
Annual financial bonus; flexible working hours; me...
Fully remote
Manage small team of specialists
Process complete order cycle in erp
Coordinate import export shipments
ABB Inc is seeking a Team Leader for Customer Service in Mosnov, CZ, to manage order processing and a small team while ensuring high-quality customer service within their Robotics business. The role requires strong leadership skills, experience in order management, and proficiency in ERP systems

Job Summary

  • This role sits within ABB's Robotics business, a leading global robotics company entering an exciting new chapter with SoftBank Group acquisition.
  • You will manage a small team to process customer orders accurately while coordinating import/export operations and ensuring customs compliance.
  • Benefits include flexible working hours, a transportation allowance, 25 days of vacation, and opportunities for education and career growth worldwide.

Matching Summary

Match Score: 85

ABB Inc is seeking a Team Leader for Customer Service in Mosnov, CZ, to manage order processing and a small team while ensuring high-quality customer service within their Robotics business. The role requires strong leadership skills, experience in order management, and proficiency in ERP systems.

Salary

Annual financial bonus; Flexible working hours; Meal allowance and MultiSport card included

Skills & Requirements

Must-have

  • Manage small team of specialists
  • Process complete order cycle in ERP
  • Coordinate import export shipments
  • Ensure customs compliance documentation
  • Fluent Czech and English communication

Nice-to-have

  • Experience leading a team is plus
  • Support continuous improvement initiatives
  • Work in fast-moving innovation environment
  • Collaborate with planning and warehouse teams

Key Requirements

  • University degree in Business Administration or related field
  • Minimum 3 years experience in order processing
  • Solid knowledge of SAP or similar ERP systems

Work Rights

Not specified

Tailored Resume

Cover Letter