Customer Support Engineer

Thermo Fisher Scientific Inc.

Mumbai, India
On-site
Chromeleon cds software deployments
Windows domain, server os, networking
Diagnose and troubleshoot software issues
This role supports the Chromeleon enterprise CDS and involves onsite customer visits including travelling across India and APAC region

Job Summary

  • This role supports the Chromeleon enterprise CDS and involves onsite customer visits including travelling across India and APAC region.
  • As a Customer Support Engineer, you will be responsible for Chromeleon CDS software deployments on all types of client-server network architectures.
  • We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits.

Matching Summary

This role supports the Chromeleon enterprise CDS and involves onsite customer visits including travelling across India and APAC region.

Skills & Requirements

Must-have

  • Chromeleon CDS software deployments
  • Windows domain, Server OS, Networking
  • Diagnose and troubleshoot software issues
  • Pharma Customer compliance
  • Chromatography instruments knowledge

Nice-to-have

  • Customer escalation handling skills
  • Innovative, forward-thinking organization

Key Requirements

  • 3+ years of hands-on working experience on Chromeleon CDS
  • Bachelor of Engineering (IT/E&TC/CS/Instrumentation), BCA, MCA or relevant experience

Work Rights

Not specified

Tailored Resume

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