Customer Service Representative

Sunny Acres Pet Resort

Durham, NC, United States
$15.00ph doe + tips; not specified; telehealth, 40...
On-site
Answering phones with a smile
Multi-tasking like a pro
Handling cash and cards
Sunny Acres Pet Resort, a part of Destination Pet, is seeking a Customer Service Representative who is passionate about pets and people. The ideal candidate will provide exceptional service, manage multiple tasks, and create a welcoming atmosphere for pet families

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents and their furry VIPs, answering phones, touring clients, managing check-ins/check-outs, handling payments, and responding to complaints.
  • Perks include Telehealth, 401k, and Pet Insurance, with pay starting at $15.00/hour DOE + tips.

Matching Summary

Match Score: 85

Sunny Acres Pet Resort, a part of Destination Pet, is seeking a Customer Service Representative who is passionate about pets and people. The ideal candidate will provide exceptional service, manage multiple tasks, and create a welcoming atmosphere for pet families.

Salary

$15.00/hour DOE + tips; Not specified; Telehealth, 401k and Pet Insurance

Skills & Requirements

Must-have

  • answering phones with a smile
  • multi-tasking like a pro
  • handling cash and cards
  • responding to complaints with patience
  • keeping the lobby clean
  • supporting team members

Nice-to-have

  • fluent in human and hound
  • concierge and chaos coordinator
  • pet-obsessed professionals
  • elevate the love and lives of pet families

Key Requirements

  • High school diploma or equivalent required
  • 1+ year of customer service experience preferred
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter