Sr. Customer Success Lead

HPE

Westford, Massachusetts, United States
Base: usd 120,000 - 243,000; bonus/equity: not spe...
Hybrid
Technical support for hpe networking
Experience with ip-based networks
Knowledge management processes
The Sr. Customer Success Lead is dedicated to delivering better-than-expected support experience & responsiveness to our customers

Job Summary

  • The Sr. Customer Success Lead is dedicated to delivering better-than-expected support experience & responsiveness to our customers.
  • The role requires delivering high-level technical support on specific HPE Networking products to customers.
  • HPE offers a comprehensive suite of benefits that supports physical, financial, and emotional wellbeing.

Matching Summary

The Sr. Customer Success Lead is dedicated to delivering better-than-expected support experience & responsiveness to our customers.

Salary

Base: USD 120,000 - 243,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Technical support for HPE Networking
  • Experience with IP-based networks
  • Knowledge Management processes

Nice-to-have

  • Strong problem-solving skills
  • Customer management experience
  • DevOps experience

Key Requirements

  • Bachelor's degree in engineering or related field
  • At least 8+ years of experience
  • Experience with networking protocols and technologies

Work Rights

Not specified

Tailored Resume

Cover Letter