Staff Tech, Customer Svc

RTX Corporation

Tanausan City, Philippines
Hybrid
Bachelor's degree or 6 years experience
Experience resolving customer complaints
Proficiency in ms office suite
The role involves acting as the primary contact for managing OE orders for Commercial Seating & Furniture within a global aerospace leader

Job Summary

  • The role involves acting as the primary contact for managing OE orders for Commercial Seating & Furniture within a global aerospace leader.
  • Candidates must be able to digest large amounts of data quickly and resolve complex customer issues using CRM and ERP systems.
  • The position requires adherence to EHS practices and the ability to work hybrid schedules with specific on-site and remote days.

Matching Summary

The role involves acting as the primary contact for managing OE orders for Commercial Seating & Furniture within a global aerospace leader.

Skills & Requirements

Must-have

  • Bachelor's degree or 6 years experience
  • Experience resolving customer complaints
  • Proficiency in MS Office Suite
  • Ability to manage high-pressure situations
  • Strong numerical and communication skills

Nice-to-have

  • SAP and Salesforce experience
  • Aerospace or manufacturing background
  • VBA and database manipulation skills
  • Continuous improvement initiative participation

Key Requirements

  • Bachelor's Degree OR 6 years relevant experience
  • Experience analyzing challenging scenarios
  • Time management in high-pressure environments

Work Rights

Not specified

Tailored Resume

Cover Letter