Build and lead a new global organization dedicated to ensuring customers are fully prepared to operate, sustain, and optimize their automated warehouse systems
Job Summary
Build and lead a new global organization dedicated to ensuring customers are fully prepared to operate, sustain, and optimize their automated warehouse systems.
Develop a comprehensive readiness framework covering organizational design, staffing, training, maintenance, safety, IT/controls readiness, data preparation, spare parts strategy, and operational governance.
Engage directly with C-suite, VP, and Director-level leaders to align readiness activities with their operating model and strategic goals.
Matching Summary
Build and lead a new global organization dedicated to ensuring customers are fully prepared to operate, sustain, and optimize their automated warehouse systems.
Skills & Requirements
Must-have
Build and Lead Global Readiness Organisation
Develop Comprehensive Readiness Framework
Engage Senior Customer Stakeholders
Ensure Successful Go-Live & Transition
Align with Service & Support Organisations
Drive Continuous Improvement
Nice-to-have
Solution integration experience
Lifecycle service models
Consulting background
Lean/6-Sigma experience
Organisational change management
Key Requirements
12+ years in warehouse automation, supply chain operations, logistics, manufacturing, or related engineering/operations fields
Proven leadership experience building and scaling global or multi-regional teams
Expertise in operational readiness, commissioning, ramp-up, customer success, or large-scale transformation programmes
Strong understanding of automated material handling systems, industrial controls, and WMS/WCS/WES software
Executive presence with ability to influence senior stakeholders
Excellent strategic planning, risk management, and cross-functional leadership skills