Desktop Support Analyst (Contract)

QUESS SELECTION & SERVICES PTE. LTD.

Singapore, Singapore
7 years it infrastructure support experience
Windows 7/10 and active directory expertise
Hands-on server and network cabling skills
The role requires providing comprehensive 1st, 2nd, and 3rd line support for all in-house and vendor-managed IT solutions

Job Summary

  • The role requires providing comprehensive 1st, 2nd, and 3rd line support for all in-house and vendor-managed IT solutions.
  • Candidates must possess a Bachelor's degree and at least 7 years of experience in a fast-paced enterprise IT environment.
  • Responsibilities include documenting processes, updating the knowledge base, and ensuring deployments follow strict release procedures.

Matching Summary

Match Score: 85

The role requires providing comprehensive 1st, 2nd, and 3rd line support for all in-house and vendor-managed IT solutions.

Skills & Requirements

Must-have

  • 7 years IT infrastructure support experience
  • Windows 7/10 and Active Directory expertise
  • Hands-on server and network cabling skills
  • MCSE certification or equivalent Microsoft OS experience
  • MS Office Suites and Exchange client support

Nice-to-have

  • Citrix and Mobile Device Management exposure
  • ITIL Incident, Problem, Change, Asset Management knowledge
  • Network design implementation and load balancing
  • Project coordination and third-party vendor management

Key Requirements

  • Bachelor's degree in Information Technology or related field
  • Minimum 7 years of experience in IT infrastructure support
  • MCSE certification or significant Microsoft Operating Systems experience

Work Rights

Not specified

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