MetroFibre Networx is seeking a Pay-as-you-go Operations Coordinator to oversee the daily operations of FTTH services, ensuring alignment with business strategy and compliance. The ideal candidate should have at least five years of relevant experience, preferably in telecommunications, and possess strong operational and relationship management skills
Job Summary
The role is responsible for managing the provision of Pay-As-You-Go FTTH services while ensuring alignment with product objectives.
Candidates must coordinate operational activities across internal teams and external service providers to maintain efficiency.
The position requires overseeing customer support processes including handling queries, complaints, and escalations effectively.
Matching Summary
Match Score: 75
MetroFibre Networx is seeking a Pay-as-you-go Operations Coordinator to oversee the daily operations of FTTH services, ensuring alignment with business strategy and compliance. The ideal candidate should have at least five years of relevant experience, preferably in telecommunications, and possess strong operational and relationship management skills.
Skills & Requirements
Must-have
Pay-As-You-Go FTTH service management
Day-to-day operational oversight
Vendor and stakeholder relationship building
Customer support process management
Regulatory compliance adherence
Nice-to-have
Telecommunications industry experience
Process improvement expertise
Strategic business alignment skills
Key Requirements
Grade 12/Matric qualification
Bachelor's degree or three-year diploma in business management
Minimum 5 years relevant experience
Prior telecommunications industry experience advantageous