Automotive Service Manager

Lithia Ford of Missoula

Missoula, MT, United States
Competitive pyy; not specified; medical, dental, v...
Not specified
Proven track record as service manager
Staff recruiting, training, and development
Customer engagement and conflict resolution
Lithia Ford of Missoula seeks an Automotive Service Manager to lead their service department, focusing on team development, customer engagement, and operational efficiency. The ideal candidate will have a successful track record in a similar role within an automotive dealership environment and possess strong leadership and communication skills

Job Summary

  • Lead winning teams within a Fortune 300 automotive group to optimize customer opportunities and productivity.
  • Ensure technical staff are properly trained and resolve customer requests in a professional, friendly manner.
  • Manage service department operations including warranty tracking, MIS analysis, and OSHA compliance for a safe environment.

Matching Summary

Match Score: 85

Lithia Ford of Missoula seeks an Automotive Service Manager to lead their service department, focusing on team development, customer engagement, and operational efficiency. The ideal candidate will have a successful track record in a similar role within an automotive dealership environment and possess strong leadership and communication skills.

Salary

Competitive pay; Not specified; Medical, Dental, Vision, 401(k), PTO

Skills & Requirements

Must-have

  • Proven track record as Service Manager
  • Staff recruiting, training, and development
  • Customer engagement and conflict resolution
  • Repair order inspection and accuracy
  • Warranty and receivables administration
  • OSHA compliance and safety maintenance

Nice-to-have

  • Excellent written and oral communication skills
  • Critical thinking for problem solving
  • Strong attention to detail and urgency
  • Active listening abilities
  • Time management and prioritization

Key Requirements

  • 1-2 years proven track record as Service Manager
  • Valid driver's license with acceptable driving record
  • High school graduate or equivalent
  • Minimum 18 years of age

Work Rights

Not specified

Tailored Resume

Cover Letter