Job Summary

• The Deputy Manager leads the delivery of frontline engagement services for prospective students with a focus on enquiry management and the student ambassador program.
• This role is responsible for overseeing day-to-day operations, ensuring timely responses across multiple channels, and managing a large casual workforce for events and outreach activities.
• The position contributes to major initiatives such as Open Day and monitors performance against service standards using data to drive continuous improvement.

Matching Summary

Salary

Base: $121,359 - $129,772 per annum; Bonus/Equity: Not specified; Benefits: 17% superannuation plus flexible arrangements available

Skills & Requirements

Key Requirements

• Rights to live and work in Australia
• Satisfactory background check results
• Experience in higher education or student recruitment (highly regarded)

Work Rights