Lloyds Banking Group - Customer Support - Carmarthen

Lloyds Banking Group

Carmarthen, United Kingdom
Base: £18,340 increasing to £18,865 after 6 months...
Hybrid
Customer service experience
People person
Build relationships
You’ll begin your journey in one of our branches, providing face-to-face support to our customers

Job Summary

  • You’ll begin your journey in one of our branches, providing face-to-face support to our customers.
  • We operate a skill progression framework where you can increase your pay by developing new skills and taking on new activities.
  • We believe in building strong foundations, which is why we ask all new colleagues to spend a minimum of 12 months in a customer service role, mastering new skills, dealing with more complex customer needs, and earning valuable accreditations through our Skill Progression Framework.

Matching Summary

You’ll begin your journey in one of our branches, providing face-to-face support to our customers.

Salary

Base: £18,340 increasing to £18,865 after 6 months; Bonus/Equity: Not specified; Benefits: Generous pension contribution, annual performance-related bonus, private medical, share schemes, discounted shopping, 22 days holiday plus bank holidays, wellbeing initiatives, generous parental leave

Skills & Requirements

Must-have

  • Customer service experience
  • People person
  • Build relationships
  • Show empathy
  • Act with integrity
  • Genuine teammate

Nice-to-have

  • Flexible working options
  • Skill progression framework
  • Inclusive organisation
  • Values focused

Key Requirements

  • One year's Customer service experience
  • Homeworking criteria if hybrid

Work Rights

Not specified

Tailored Resume

Cover Letter