Application Support Analyst - Officer

Citigroup

Irving, Texas, United States
Base: $76,230.00 - $106,370.00; bonus/equity: disc...
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2-5 years of experience in applications support
Knowledge of problem management tools
Understanding of financial markets and products
** Citigroup is seeking an Application Support Analyst - Officer for their Irving, Texas location, offering a hybrid work environment. The role involves providing technical and business support for Citi applications, requiring analytical skills, communication, and a solid understanding of industry practices. **

Job Summary

  • This role involves providing technical and business support for Citi applications while acting as a liaison between users, internal technology groups, and vendors.
  • The position requires participating in disaster recovery testing, managing application releases from development to production, and performing post-release checkouts.
  • Employees benefit from competitive compensation including medical, dental, vision coverage, 401(k), life insurance, and paid time off packages.

Matching Summary

Match Score: 75

** Citigroup is seeking an Application Support Analyst - Officer for their Irving, Texas location, offering a hybrid work environment. The role involves providing technical and business support for Citi applications, requiring analytical skills, communication, and a solid understanding of industry practices. **

Salary

Base: $76,230.00 - $106,370.00; Bonus/Equity: Discretionary and formulaic incentive and retention awards available; Benefits: Medical, dental, vision, 401(k), life, accident, disability insurance, wellness programs, and paid time off.

Skills & Requirements

Must-have

  • 2-5 years of experience in applications support
  • Knowledge of problem management tools
  • Understanding of financial markets and products
  • Experience with application releases and testing
  • Strong communication and diplomacy skills

Nice-to-have

  • Interest in standardization of procedures
  • Participation in process improvement initiatives
  • Ability to operate with limited supervision
  • Experience acting as a subject matter expert
  • Proactive ownership of stability and efficiency projects

Key Requirements

  • Bachelor's degree or equivalent experience
  • 2-5 years of relevant work experience
  • Knowledge of issue tracking and reporting tools

Work Rights

Not specified

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