Sr. Analyst

ING

**
3-5 years residential mortgage experience
Delegated lending authority $1m minimum
Knowledge of lending policies and regulations
** ING is seeking a Sr. Analyst for its Lending Operations team, focusing on credit and risk assessments for loan applications within a dynamic digital banking environment. The ideal candidate will have 3-5 years of experience in residential mortgage lending, strong customer service skills, and the ability to work within ING's operational guidelines. **

Job Summary

  • This role involves assessing credit and risk for residential mortgage loan applications within a delegated authority up to $2 million.
  • The successful candidate must possess sound knowledge of lending practices, regulatory requirements, and banking processes.
  • Key responsibilities include resolving loan enquiries, managing appeals, and providing outstanding customer service to customers and brokers.

Matching Summary

Match Score: 75

** ING is seeking a Sr. Analyst for its Lending Operations team, focusing on credit and risk assessments for loan applications within a dynamic digital banking environment. The ideal candidate will have 3-5 years of experience in residential mortgage lending, strong customer service skills, and the ability to work within ING's operational guidelines. **

Skills & Requirements

Must-have

  • 3-5 years residential mortgage experience
  • Delegated Lending Authority $1m minimum
  • Knowledge of lending policies and regulations
  • Strong mathematical and statistical analysis skills
  • Experience with credit risk assessment

Nice-to-have

  • Agile team working experience
  • Community volunteering background
  • Continuous improvement mindset
  • Excellent telephone communication skills
  • Ability to handle complaints professionally

Key Requirements

  • Higher School Certificate or equivalent education
  • Commercial lending credit skills course
  • Intermediate Microsoft Office proficiency
  • 45wpm keyboard speed with >80% accuracy
  • Residential Delegated Lending Authority of at least $1m

Work Rights

Not specified

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