This position is responsible for fulfilling all aspects in the repair and service of all equipment in the practitioner’s office with a focus on excellent customer service
Job Summary
This position is responsible for fulfilling all aspects in the repair and service of all equipment in the practitioner’s office with a focus on excellent customer service.
Provides leadership to team members and manages all on site installation, repair maintenance and test tasks.
Attends all required training, which includes but is not limited to Henry Schein Dental Career Development training and specific manufacturer technical training.
Matching Summary
This position is responsible for fulfilling all aspects in the repair and service of all equipment in the practitioner’s office with a focus on excellent customer service.
Skills & Requirements
Must-have
Excellent customer service
Troubleshoot and resolve issues
Maintain tools of the trade
Manage inventory in van
Produce detailed service reports
Comply with OSHA regulations
Nice-to-have
Lead technician capabilities
Mentor other technicians
Present preventative maintenance
Work with confidential information
Key Requirements
3 or more Level 1 Certifications
Cross certified (digital x-ray/software, digital CAD/CAM, etc.)