Primary Systems Analyst, Charles River Development, Assistant Vice President

State Street UK

United Kingdom
Charles river ims applications
Ms sql server, oracle, sybase
Troubleshooting and communication skills
Act as Level 2 support for operational issues related to Charles River IMS applications, ensuring timely resolution of client cases logged in Salesforce

Job Summary

  • Act as Level 2 support for operational issues related to Charles River IMS applications, ensuring timely resolution of client cases logged in Salesforce.
  • Manage Business Continuity (BC) and Disaster Recovery (DR) processes, including annual DR testing.
  • Collaborate with CRD Professional Services, Product Support, and Engineering teams to address bugs, apply workarounds, and implement permanent fixes.

Matching Summary

Act as Level 2 support for operational issues related to Charles River IMS applications, ensuring timely resolution of client cases logged in Salesforce.

Skills & Requirements

Must-have

  • Charles River IMS applications
  • MS SQL Server, Oracle, Sybase
  • troubleshooting and communication skills
  • client relationship management
  • production change deployments
  • automated batch job monitoring

Nice-to-have

  • proactive monitoring and optimization
  • collaboration across teams
  • business continuity and disaster recovery

Key Requirements

  • Minimum 3+ years of relevant industry experience
  • Bachelor’s degree preferred
  • Financial Services experience
  • Database configuration and administration

Work Rights

Not specified

Tailored Resume

Cover Letter