Customer Service Representative

AmeriVet

Hicksville, NY, United States
On-site
Professional and friendly client communication
Schedule appointments efficiently
Manage client and patient records
AmeriVet is seeking a Customer Service Representative in Hicksville, NY, who will play a crucial role in providing exceptional client experiences for pet owners. The ideal candidate should possess strong communication skills and prior customer service experience, preferably in a veterinary or healthcare setting

Job Summary

  • As our clients' first and last point of contact, the Client Service Representative (CSR) is vital in consistently delivering an exceptional client experience.
  • The CSR manages appointments, answers calls, processes patient information, and ensures seamless communication between clients and our medical team.
  • AmeriVet is committed to your growth, development, well-being, and success, offering tailored development programs, competitive pay, and comprehensive benefits.

Matching Summary

Match Score: 85

AmeriVet is seeking a Customer Service Representative in Hicksville, NY, who will play a crucial role in providing exceptional client experiences for pet owners. The ideal candidate should possess strong communication skills and prior customer service experience, preferably in a veterinary or healthcare setting.

Skills & Requirements

Must-have

  • Professional and friendly client communication
  • Schedule appointments efficiently
  • Manage client and patient records
  • Process billing and payments
  • Handle multiple tasks under pressure

Nice-to-have

  • Demonstrate empathy with emotional clients
  • Promote clinic services and promotions
  • Maintain a clean and organized reception area

Key Requirements

  • High school diploma or equivalent
  • Prior customer service experience
  • Basic proficiency with technology

Work Rights

Not specified

Tailored Resume

Cover Letter