Sr. Program Manager, Central Operations

Amazon

Seattle, WA, US
115,600.00 - 160,000.00 usd annually py
On-site
Develop workforce forecasts for data center operations
Build capacity models for lifecycle stages
Analyze technician utilization and ticket volumes
This role supports workforce strategy across Data Center Engineering Operations, Data Center Operations, and Logistics functions

Job Summary

  • This role supports workforce strategy across Data Center Engineering Operations, Data Center Operations, and Logistics functions.
  • You will build capacity models that account for data center lifecycle stages including build, launch, steady-state, and decommission.
  • The position requires analyzing technician utilization and modeling shift coverage requirements for 24/7 global infrastructure.

Matching Summary

This role supports workforce strategy across Data Center Engineering Operations, Data Center Operations, and Logistics functions.

Salary

115,600.00 - 160,000.00 USD annually

Skills & Requirements

Must-have

  • Develop workforce forecasts for data center operations
  • Build capacity models for lifecycle stages
  • Analyze technician utilization and ticket volumes
  • Model shift coverage for 24/7 operations
  • Track attrition trends across technical roles

Nice-to-have

  • Partner with regional operations leaders
  • Create dashboards for workforce health metrics
  • Drive standardization of planning methodologies
  • Support hiring pipeline planning effectively

Key Requirements

  • Experience in workforce forecasting and capacity planning
  • Knowledge of data center operational lifecycles
  • Ability to analyze staffing ratios and attrition trends

Work Rights

Not specified

Tailored Resume

Cover Letter