Receive, review, assess, and process claims transactions in accordance with internal rules, Namibian product requirements, and applicable legislation
Job Summary
Receive, review, assess, and process claims transactions in accordance with internal rules, Namibian product requirements, and applicable legislation.
Identify irregularities or potential fraud and escalate promptly to the appropriate authority while maintaining audit-ready case notes and documentation.
Respond to and resolve customer queries and complaints, liaising with stakeholders to verify claim information and assess potential payouts.
Matching Summary
Receive, review, assess, and process claims transactions in accordance with internal rules, Namibian product requirements, and applicable legislation.